Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a federal program designed to assist low-income households in paying for broadband internet service. ACP is under the authority of the Federal Communications Commission (FCC) and is administered by USAC. ACP replaced the Emergency Broadband Benefit Program (EBBP).

If your household is eligible, you can receive up to a $30/month discount on your broadband internet service. Your household may qualify for the Affordable Connectivity Program if it has an income at or below 200% of the Federal Poverty Guidelines OR any member of the household:

The ACP benefit is non-transferrable and limited to one monthly internet discount per household. ACP is available for all service offerings (includes broadband internet access service or a bundle of broadband internet access service with voice telephone service). You may obtain ACP-supported broadband internet access service from any participating provider of your choosing and may change providers at any time. In the event the program ends or when a household is no longer eligible, customers will be subject to Planters Telephone Cooperative’s regular rates, terms, and conditions.

Households may apply for ACP with USAC at the Affordable Connectivity Program website. After USAC determines you are eligible, call Planters Telephone Cooperative to enroll in the ACP program.

For more information, please call our customer service number at 912-857-4411 or visit www.fcc.gov/acp or www.usac.org/about/affordable-connectivity-program/. If you are having issues with Planters Telephone Cooperative regarding an ACP-supported service or having difficulties enrolling with Planters Telephone Cooperative, you have the right to file a complaint with the FCC’s Consumer Complaint Center. For more information, please contact the FCC’s Consumer Complaint Center at 888-CALLFCC (888-225-5322) or visit https://consumerc